Shipments and Returns
All deliveries of will incur a minimum carriage and packing charge of €24.40 per order, or maximum € 50 per pallet - for delivery nationwide. Deliveries of hazardous materials will incur a minimum carriage and packing charge of €35 per order, or maximum € 65 per pallet.
Orders of stock items are generally dispatched within 24 hours after receipt of payment and are shipped via UPS with tracking. Deliveries to customers in the Greater Dublin area may be made by the Sparks Van network.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and hazard class of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Any item being returned must have a Sparks returns number. To arrange the return of an order, please contact any member of the Customer Services team on (01) 401 0020 or email firstname.lastname@example.org